Refund and Returns Policy

We are sure that you will be happy with your purchases, however if you are not for any reason, you have 14 days to return the item from the date of receipt.

To be eligible for a return, your item must be in the same condition that you received it.

To start a return, you can contact us at [email protected].

Please note that refunds are not issued on custom made items or personalized items.

We will refund on your original payment method within 10 business days.

Customers are responsible for the cost of returning items.

EU return policy

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unused and with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Shipping returns

To return your product, you should mail your product to:

Coolyroe

Lisnafulla, Broadford

P56AV66

Ireland

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.